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Cook Children's Health Care System

Fort Worth , Texas

Cook Children's Health Care System

Fort Worth, Texas

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AdventHealth

Shawnee Mission, Kansas

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Duke University Health System

Durham, North Carolina

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BJC HealthCare

Saint Louis, Missouri

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BJC HealthCare

Saint Louis, Missouri

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AdventHealth

La Grange, Illinois

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AdventHealth

La Grange, Illinois

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BJC HealthCare

Saint Louis, Missouri

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Hinsdale, Illinois

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CHRISTUS Health

New Braunfels, Texas

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Kindred Hospitals

Rahway, New Jersey

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BJC HealthCare

Saint Louis, Missouri

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Duke University Health System

Durham, North Carolina

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La Grange, Illinois

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La Grange Highlands, Illinois

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Glendale Heights, Illinois

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BJC HealthCare

Saint Louis, Missouri

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Harris Health System

Houston, Texas

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Glendale Heights, Illinois

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Glendale Heights, Illinois

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Bolingbrook, Illinois

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Bloomingdale, Illinois

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Patient Relations Coordinator
JOB SUMMARYThe Guest Relations Representative facilitates patient satisfaction by visiting with patients, providing or coordinating communication for non-English speaking and hearing impaired patients and addressing unmet needs.ESSENTIAL FUNCTIONS OF THE ROLEFacilitates patient satisfaction by visiting with patients to ensure patient's medical and non-medical needs are being met. Utilizes problem solving techniques following established policies and procedures in order to resolve patient complaints and concerns.Resolves immediate patient needs by contacting appropriate BSWH personnel and follow-up with complainant to ensure patient and /or


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