JOB SUMMARY: Research, maintain, test and update application configuration in order to ensure the accuracy of operational processes within the system based on business requirements. Analyze and resolve configuration issues in a timely manner. Support and collaborate with all departments. Constant monitoring of the state and federal regulations to comply with the changes. Review application release notes and related change documentation to determine potential impacts on existing business processes supported within the application.

Configuration Contract/Benefit Analyst: Perform complex analysis, testing, proof of concept, communication, documentation and implementation of daily contract / benefit configuration review. Provide status, feedback, and suggestions in internal meetings. Design, develop and implement projects/products and configuration to meet CHC business objectives.

Configuration Provider Analyst: Responsible for the accurate and timely update of all, provider data into the credentialing and claims database in accordance with departmental policies, procedures and metrics. Facilitates the Provider Data Attestation and claims resolution process.


MINIMUM QUALIFICATIONS:

1.Education/Specialized Training/Licensure:High School Graduate or GED.
2.Work Experience (Years and Area):3 years Health Care industry experience or application configuration support experience.
3.Management Experience (Years and Area):N/A
4.Software Operated:Microsoft Office (Word, Excel, Outlook)

SPECIAL REQUIREMENTS:
Communication Skills:
Above Average Verbal (Heavy Public Contact)
Bilingual Skills Required? No
Writing /Composing: (Correspondence / Reports )

Other Skills:
CRT
Medical Terminology
MS Word
MS Excel

Other Requirements:Strong written and verbal communication skills. Strong analytical and reporting skills. Diligent, accurate data entry, well organized, attention to detail

RESPONSIBLE TO: Supervisor/Manager

EMPLOYEES SUPERVISED: None