Medical Director for the Fine Peoples Clinic (ZSFG)
University of California San Francisco
Location: San Francisco, California
Type: Full Time
College / University
Internal Number: 4078966
Medical Director for the Fine People's Clinic at ZSFG
Contact: Jonathan Ballard Academic year 2022 - 2023
Position description: The University of California, San Francisco (UCSF)'s Division of General Internal Medicine (DGIM) at Zuckerberg San Francisco General Hospital (ZSFG) is seeking a visionary clinician administrator to join our faculty and lead clinical operations at the Richard Fine People's Clinic (RFPC, formerly known as the General Medicine Clinic or GMC). The candidate will be appointed, depending on experience, as an Assistant, Associate, or Full Professor of Medicine, in either the Health Science, Clinical Professor, or In Residence series. This leadership role is expected to require 50% effort from a clinical faculty member who maintains an active primary care practice and precepts residents in RFPC. Depending on the candidate's interests and preferences, appointments may include up to 4 weeks each year teaching UCSF medical students and housestaff on ZSFG's "Resident Inpatient Services (RIS)."
We are seeking a skilled clinician-administrator with prior experience in primary care and clinical operations leadership. Applicants must be board-eligible or board-certified in Internal Medicine and be able to obtain an active California medical license. A commitment to providing high-quality care to the urban underserved is required. Experience working in a safety net setting and with marginalized populations is desired.
RFPC is an academic primary care practice that cares for approximately 8,500 of the City's most medically and socially complex patients, delivering well over 30,000 visits per year. RFPC is a major teaching site for UCSF Internal Medicine residents (categorical and primary care). RFPC patient visits are scheduled Monday- Thursday from 8am to 9pm and on Fridays from 8am to 5pm. Approximately half of all patient visits are done by faculty and nurse practitioners; the remainder are with resident physicians. RFPC is part of the San Francisco Health Network (SFHN), the city's safety net health system that cares for ~110,000 patients annually in 14 primary care health centers throughout the city. ZSFG is a premier public hospital with a level 1 trauma center that also has a strong research enterprise. During the COVID-19, our RFPC team transformed the care we provide while holding true to our values of social justice and equity as documented in this video produced by the SFGH Foundation: https://www.youtube.com/watch?app=desktop&v=GRUeEgBz6Ng
RFPC is a core ambulatory training site for the UCSF Internal Medicine Residency Program. Twenty-four primary care and approximately twenty categorical residents from the UCSF IM program have their continuity primary care clinic at RFPC and rotate through all of UCSF's excellent teaching hospitals including San Francisco General, the UCSF Medical Center at Parnassus, and the San Francisco VA Medical Center. DGIM at ZSFG has approximately 30 faculty members who provide ambulatory care at RFPC; many of our faculty also care for patients on the inpatient wards, teach UCSF medical students, residents, and fellows, conduct innovative health services research, and advocate for health policy changes designed to improve the care of marginalized, underserved, and vulnerable populations.
The Medical Director reports directly to the Chief of the Division of General Internal Medicine (DGIM) at ZSFG and collaborates closely with the Director of Primary Care for the SFHN, to ensure that RFPC, a core SFHN clinic, meets or exceeds standards set for all SFHN Primary Care clinics. The Medical Director is responsible for clinical operations and clinical quality improvement initiatives designed to maximize the health of our patient population and community.
UC San Francisco seeks candidates whose experience, teaching, research, or community service has prepared them to contribute to our commitment to diversity, equity, inclusion, and excellence. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
The Medical Director's roles and responsibilities include:
• Lead RFPC's clinical management team, ensuring effective and efficient collaboration among RFPC's two Associate Medical Directors, practice manager, nurse manager, charge nurse, behavioral health team, and clerical team, with the assistance of a fulltime clinic scheduler, and two quality improvement analysts. • Provide guidance to RFPC's Associate Medical Directors • Ensure clinical supervision of RFPC's DPH nurse practitioner staff in partnership with Associate Medical Directors. • Ensure the clinical competency of all RFPC clinicians (including oversight of credentialing procedures and responding to patient complaints or problematic staff interactions) • Lead quality improvement initiatives to ensure prompt implementation of evidence-based clinical practice guidelines • Clinical service provision as an RFPC primary care physician, one to two sessions per week • Precept residents at least one clinic per week at RFPC • Collaborate on innovative approaches to advance the health of the population RFPC serves. • Support clinical training of diverse learners.
A successful candidate will demonstrate:
• Excellent clinical judgement and a commitment to patient-centered care • Strong dedication to advancing workforce diversity, and a culture of universal respect and inclusion • Superb communication and collaboration skills, with demonstrated flexibility and adaptability • Experience and skills in management, leadership, and clinical operations • Excellence in teaching
Preferred Qualifications include experience in:
• Lean management • Data-driven clinical quality improvement • Caring for underserved, marginalized, and vulnerable patients • Teaching and mentoring diverse learners