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Care New England

Providence, Rhode Island

Montefiore Medical Center

Bronx, New York

Piedmont Healthcare

Atlanta, Georgia

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Phoenix Children's

Phoenix, Arizona

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Oakwood, Georgia

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Yuma, Arizona

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Akron, Ohio

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Durham, North Carolina

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AdventHealth

Shawnee Mission, Kansas

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Gainesville, Georgia

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Durham, North Carolina

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Little Rock, Arkansas, Arkansas

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Gainesville, Georgia

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Durham, North Carolina

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University of Maryland Medical System

Easton, Maryland

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Nemours

Wilmington, Delaware

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CHRISTUS Health

San Marcos, Texas

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Yuma Regional Medical Center

Yuma, Arizona

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Coord Guest Relations
JOB SUMMARYThe Guest Relations Representative facilitates patient satisfaction by visiting with patients, providing or coordinating communication for non-English speaking and hearing impaired patients and addressing unmet needs.ESSENTIAL FUNCTIONS OF THE ROLEFacilitates patient satisfaction by visiting with patients to ensure patient's medical and non-medical needs are being met. Utilizes problem solving techniques following established policies and procedures in order to resolve patient complaints and concerns.Resolves immediate patient needs by contacting appropriate BSWH personnel and follow-up with complainant to ensure patient and /or


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