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Luminis Health System

Annapolis, Maryland

UT Health San Antonio

San Antonio, Texas

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Nemours Children's Health

Orlando, Florida

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Cook County Health

Chicago, Illinois

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CHRISTUS Health

Santa Fe, New Mexico

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BJC HealthCare

Saint Louis, Missouri

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Beebe Healthcare

Lewes, Delaware

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Penn State Health

Hershey, Pennsylvania

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BJC HealthCare

Saint Louis, Missouri

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MultiCare Health System

Tacoma, Washington

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BJC HealthCare

Saint Louis, Missouri

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Duke University Health System

Durham, North Carolina

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BJC HealthCare

Saint Louis, Missouri

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Phoenix Children's

Phoenix, Arizona

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Cook County Health

Chicago, Illinois

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Veterans Affairs, Veterans Health Administration

Columbia, Missouri

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BJC HealthCare

Saint Louis, Missouri

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BJC HealthCare

Saint Louis, Missouri

BJC HealthCare Logo
BJC HealthCare

Saint Louis, Missouri

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BJC HealthCare

Saint Louis, Missouri

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BJC HealthCare

Saint Louis, Missouri

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BJC HealthCare

Saint Louis, Missouri

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Mary Washington Healthcare

Fredericksburg, Virginia

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BJC HealthCare

Saint Louis, Missouri

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BJC HealthCare

Saint Louis, Missouri

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Supervisor Appeals and Grievances
DescriptionSummary:The Supervisor of CA&G will oversee the appropriate handling of member and provider complaints, grievances and appeals for multiple lines of business including Medicare, Health Exchange, and US Family Health Plan. The supervisor will ensure compliance with regulatory and accreditation requirements and support company initiatives and processes related to member and provider satisfaction and Medicare STARS. The Supervisor will work closely with other members of CHRISTUS Health Plan senior management to ensure high quality, minimal risk and compliant operations. Provide daily supervision for CAG, including coordination of backup staffing, cross-training and deployment.Perform recruiting, hiring, promotion, an


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