The Trusted Resource Associates (TRA) clinical manager provides clinical leadership, direction and management for all aspects of regulatory compliance and clinical competence for assigned region. The manager will provide oversight, accountability for clinical staff, drive performance, education, counseling, and development of performance improvement of staff. This position will work directly with facility leaders to identity and forecast contract labor needs. This position is responsible for the oversight, analysis and implementation of quality measures as defined by Tenet Patient Care Services.
Reports to Director of Clinical Operations, and supervises TRA clinical employees
Responsible for clinical performance management and remediation for all clinicians within assigned region. Works closely with Human Resources to investigate and appropriately document all clinical performance concerns. Notifies Clinical Director of all reportable offenses and disciplinary actions.
Ongoing account management for assigned markets; this includes but is not limited to:
establishing and developing long term relationships with facility partners;
proactively assessing, clarifying and validating facility partnerâ��s needs on an ongoing basis
coordinating involvement of company personnel to address the needs of hospital partners
initiate staffing orders (position control)
report out (to facility) current pipeline stats/staffing stats/contract fulfillment
attending and participating in strategic hospital meetings including nursing leadership meetings for assigned region. Eg. CNO meetings, Education Department Meetings, Nursing Director Meetings, etc.
Participates in business development activities as SME as needed
Actively visits and rounds on contract employees while on assignment at facilities in assigned areas
Provides clinical leadership, direction and expertise to TRA leadership.
Oversees evaluation, implementation and maintenance of clinical and quality compliance requirements
Collaborates with the Clinical Director in development of educational standards and requirements including EMR training, new hire orientation and annual updates
Participates in audit process, regulatory compliance issues and Board of Nursing investigations as needed
Maintains established measurement systems for capturing, analyzing, and reporting quality measures
Documents in CTM all site visits, meetings, rounding, communication, updates, etc.
Meets performance goals as outlined by the clinical director
Ensures compliance, education and communication of policies and procedures to support regulatory requirements for assigned region
Performs all duties and responsibilities timely and effectively in accordance with established company policies to achieve overall objectives.
Maintains working area and equipment in accordance with environmental and safety regulations.
Other assigned duties as required.
This is a market role, supporting locations throughout the specified market area, and will require regular travel within one or more markets. Travel and Mileage is reimbursed to employees.
KNOWLEDGE, SKILLS, & ABILITIES *** This position requires the following minimal requirements:
Excellent communication skills
Ability to manage stress appropriately and make decisions under pressure
Ability to handle multiple priorities and work independently
Proficiency with Microsoft office products
Ability to learn new software programs
EDUCATION Bachelors degree in healthcare related field required, Masters preferred
EXPERIENCE 5-7 years related healthcare experience
CERTIFICATE/LICENSE License or Credential in a medical discipline required; Registered Nurse strongly preferred
Primary Location: Phoenix, Arizona
Facility: American Medical - Trusted Resource Associates
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.