Quality Analyst Operation Services FT Days

Location Address: Daytona, FL

Top Reasons To Work At AdventHealth Medical Group East FL

• Career Advancement
• Tuition Reimbursement
• Competitive Salary
• Great team of co-workers that feel like family
• The opportunity to Extend the Healing Ministry of Christ

Work Hours/Shift:
Full Time, Monday-Friday.

You Will Be Responsible For:

• Reviews, analyzes, and interprets quality metrics and measures using a variety of data analysis techniques
• Payor perception management- insurance portal management, value-based care
• Designs, develops, implements, and maintains clinical quality reporting including the Quality Dashboard
• Implements monitoring programs to provide feedback to providers on physician initiatives
• Supports providers with physician initiatives, including closing care gaps, completing CDI forms, and assisting with PHSO measures up to and including patient calls to gather information
• Responsible for successful completion of metrics teaming up with providers and staff to ensure the incentive metrics are met for specific insurance contract.
• Participates with Quality Management activities to improve processes and patient care
• Works with all physicians and practice management to educate on policies/procedures and process workflows to ensure consistency with clinical information system functionality and quality programs
• Work synergistically with all members of the Group and all department teams on various projects  
• Serves as Project Lead as appointed by AHMG Executive Leaders
• Assists in the assessment and evaluation of new processes related to computer systems, clinical documentation and physician initiatives
• Monitor and adjust work to ensure all assignments are completed on time and by deadline
• Has frequent contact with others.  May deal with delicate or controversial issues requiring diplomacy and high degree of tact.   Must be able to communicate well with end users.   Must always be able to exhibit courtesy and professionalism.  May be responsible for communicating with leadership and administrative groups on a regular basis.
• Confidential information is processed or required to be used in the normal performance of the job.   This may include responsibility of highly sensitive or high-risk information.  The position may have to assure various laws and/or regulatory requirements are met.  Responsible for adhering to the Corporate Compliance Plan, to the rules and regulations of all applicable local, state and federal agencies and to the standards of accrediting bodies.
• All other duties as assigned within the scope of existing credentials

What You Will Need:

• Associates degree in Healthcare related field or 5 years comparable relevant experience
• Certification CPC or CMA or required within one year
• Licensed or Certified Healthcare Professional with at least three years of clinical experience in a health care facility and have experience with computerized clinical documentation.
• Strong analytical skills required. 
• Experience with electronic medical record systems. 
• Must be knowledgeable in MS Word, Excel, and PowerPoint applications. 
• Must have knowledge and skills necessary to guide providers, leadership and staff, delivering quality educational instruction and change management in a clear and concise manner in both written and verbal contexts.
• Must be able to adapt easily to changes in the work environment, managing multiple competing priorities and issues to facilitate data needs, along with the ability to create professional presentations for executive leadership teams. 
• Required to function autonomously with little supervision exhibiting exceptional problem solving and organizational skills

KNOWLEDGE AND SKILLS PREFERRED:

· Experience with Athena or Epic system

· Raw data and comparative analytical skills

· Proficient in MS Word, Excel and PowerPoint applications

· Quality data management experience with healthcare payors

Job Summary:

The Quality Analyst serves as an analyst to Advent Health Medical Group (AHMG); assisting with the development of process workflows, monitoring metrics/tools, developing policies and procedures, analyzing data, and supporting quality measures.  This position is responsible for the implementation, support and monitoring of various physician related initiatives and information systems including the coordination and education of Quality Initiatives for our AHMG Physicians, both inpatient and/or outpatient services.  The ideal candidate will have experience in physician practice offices and with electronic medical record systems.