The Office Coordinator coordinates the day to day operations and provides administrative leadership to the front office staff within a department or medical group practice at Bon Secours Charity Health System.

RESPONSIBILITIES:

• Coordinates the multi-faceted operations of the medical office.
• Schedules surgeries and complete associated paperwork.
• Prepares surgical files, obtain insurance information and ensure that all needed x-rays are available.
• Handles coordination activities associated with diagnostic information.
• Ensures that patient information is obtained correctly and filed properly.
• Assists patients and their families by providing them with procedural and diagnostic information.
• Schedules patients for appointments and tests and ensure that follow up calls are made in a timely manner.
• Oversees patient preparation procedures for surgery or examination.
• Takes telephone calls and provide callers with information on specific services of the medical office.
• Schedules appointments between patients and physicians.
• Develops appropriate guidelines for staff so that they can prioritize work activities.
• Evaluates effectiveness of work activities.
• Provides direction on collecting patient co-pays or deductibles.
• Maintains records of medical staff and review credentials of new and existing staff members.
• Prepares appropriate budgets and develop medical staff objectives.
• Obtains and maintains patient insurance information or financial background for self-payable services.
• Ensures that the medical office is clean and maintained at all times and meets hygiene standards.
• Assists in hiring and training staff to perform different roles in a medical office.

QUALIFICATIONS/REQUIREMENTS:

Minimum of two years of medical office experience in a supervisory or lead role

EDUCATION:

Associate's degree preferred, Bachelor's degree preferred

OTHER:

If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

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About WMC Health

WMCHealth is a 1,900-bed healthcare system headquartered in Valhalla, New York, with ten hospitals on eight campuses spanning 6,200 square miles of the Hudson Valley. WMCHealth employs more than 12,000 people and has nearly 3,000 attending physicians. From Level 1, Level 2 and Pediatric Trauma Centers, the region’s only acute care children’s hospital, an academic medical center, several community hospitals, dozens of specialized institutes and centers, a state of the art Telemedicine program, skilled nursing, assisted living facilities, homecare services and one of the largest mental health systems in New York State, today WMCHealth is the pre-eminent provider of integrated healthcare in the Hudson Valley.

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