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PA Call Center Supervisor
This job requires 3+ years experience working as a supervisor within an inbound call center environment. In this role you will coach, mentor, and oversee up to 20 customer service representatives responsible for scheduling patient appointments. You will also be responsible for managing call center performance metrics, quality performance and productivity of the customer service representatives. Strong experience in call center supervision and developing talent is necessary. SPECIAL REQUIREMENTS 1. Communication Skills: Above Average Verbal (Heavy Public Contract) Exceptional Verbal (e.g., Public Speaking) Writing /Composing: Correspondence / Reports 2. Other Skills: Analytical, Mathematics, P.C., Statistical, Typing,


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