Moments of caring: That is what every team member contributes through every action, every day, at Roper St. Francis Healthcare. Whether we serve patients directly or support our caregivers, we have so much to be proud of. The communities beyond and inside our walls mean everything to us. And we are rewarded in kind. Lowcountry families have made us their preferred healthcare provider. As the area's only not-for-profit health system, we put purpose and outreach above all else. patients-first focus has earned us numerous honors, including Magnet® distinction, the nation's highest recognition of nursing excellence. Our system has been recognized by Modern Healthcare as a Best Place to Work for 2020 and 2021,
Make each moment count in this vital role.
Director Care Coordination Full-Time ROPER ST. FRANCIS HEALTHCARE | CHARLESTON, SC
The Director of Care Coordination has overall responsibility for the day-to-day leadership of the division including, but not limited to Case Management, Social Services and Utilization Review across the four hospitals, This position is responsible for understanding the organization's throughput and flow objectives, barriers and opportunities, and formulating the vision, strategy, and direction for the Care Coordination model. The Director of Care Coordination will determine how to operationalize this strategy, managing, motivating and directing the staff and leadership in the support of quality patient care, safety, financial improvements, and optimal patient flow, thereby promoting an integrated and seamless patient-centered experience. The Director will oversee the Utilization Review function and partner with the Chief Physician Advisor to ensure that the function is optimized. The Director will collaboration with the post-acute service leaders to ensure optimal care coordination and patient flow to needed levels of care
The successful candidate will demonstrate a strong track record of building and leading teams. He/she will balance vision with a hands-on approach and will be comfortable driving results independently, as well as with and through others. Ability to navigate within ambiguity, a service orientation, and a high level of humility are all requirements for successful assimilation into our highly collaborative culture.
We seek an HR recruiter with the following credentials:
Bachelor’s degree in Nursing, Social Work, hospital Administration or other closely related clinical field; MHA, MBA, MSW or MSN preferred. Candidates with national certification in case management fields will be given preference
Five years of progressive management experience, at least three of which are directly related to care management and coordination.
Proven track record in management of length of stay and cost per case and effective physician relations
Licensure as an RN or other technical clinical field, if applicable
Subject matter expert on care transitions, discharge planning, continuity of care, utilization review and quality improvement concepts and practice.
Must have superb written and verbal communication skills and demonstrated commitment to collaborative practice and continuous quality improvement.
Fluent in system-wide PC applications Excel, Word and PowerPoint. Working knowledge of clinical systems where applicable which may include WINPFS, STAR, CareManager, etc.
We are vibrant and growing. Join us.
With 6,000 caring teammates and 1000 physicians, Roper St. Francis Healthcare is Charleston's second-largest employer. Our dedicated teammates who know that what we do matters in making every moment of care happen across our 117+ facilities.