Under general direction from Associate CIO, the Manager of Information Systems is responsible for planning, organizing, and improving operations through standard management practices, providing ongoing training and support of installed applications, and communicating clients' functional requirements to technical staff. The position provides leadership in best practices to establish work priorities and to plan, direct and monitor project work. Experience and judgment is used to plan and accomplish goals. The position will gather and evaluate information concerning a user's conceptual needs; coordinate and participate in analysis/design activities; ensure system changes are fully tested; ensure users are fully trained and prepared, and associated guideline and procedure requirements are met; and coordinate implementation of the changes
EDUCATION: Bachelor's degree in relevant field required. Four years of relevant experience may substitute for Bachelor's degree.
CERTIFICATION/LICENSES: Epic Proficient or Certified status in one module preferred.
Demonstrated professional competency skills in healthcare management and information systems
Strong communication, presentation, leadership, analytical and problem solving skills required. Ability to articulate and convey information in a calm and confident manner
Ability to lead and manage through influence and change.
Ability to effectively lead and manage people, processes and technology.
Excellent organization and planning skills
Strong working knowledge of Microsoft Office and other productivity tools, and assigned applications and technologies preferred.
Excellent customer service skills
Six (6) years of experience in an information technology discipline or healthcare clinical operations; with one (1) of six (6) years of experience in IT leadership role. Clinical experience preferred.
NATURE OF SUPERVISION:
-Responsible to: Associate CIO
-Direct Reports: Members of any of the following teams: clinical applications analysts, Patient Portal Coordinator, Laboratory application analysts, Patient Access, Revenue Cycle, Lawson and ERP, Integration, Contract Management, and Credentialed Training team.
The position provides support in a 24/7 environment which may include rotating on-call support duties during off hours, weekends and holidays. May be required to travel to perform duties. May be required to work outside of normal working hours during on-call rotation or during significant outages or due to project demands. May be required to work long hours during critical problems or due to project demands.
Blood borne Pathogen A
General office setting with exposure to computer room environment.
PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in excess of 50 lbs. Extended use of video display terminal and keyboard utilizing sound ergonomic principals.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.