The Medical Staff Coordinator works under the direction of the Quality/Patient Safety Director and performs all functions and services of the Medical Staff Office.
Provides administrative and credentialing support for the activities of the Medical Staff of Campbell County Health.
Supports the medical/dental/limited healthcare practitioner credentialing process, including processing of new applications, requests for temporary privileges, and reappointments.
Performs all duties with a high level of professionalism.
Participates in achieving the department’s goal in meeting CCH mission, vision and values.
PRIMARY JOB DUTIES
Coordinates the credentialing and privileging process for medical staff (physicians, independent limited health care practitioners and dependent limited health care practitioners, including (but not limited to) initial appointments, reappointments, temporary privileges, locums tenens privileges, and changes in privileges. This includes:
Verifies competence, medical and/or professional education, residency, internships, fellowships, additional formal training, relevant board certifications, health care affiliations, work and practice history, military experiences, professional references, licensure and certifications, DEA certification, malpractice coverage and privileges the applicant is requesting
Queries the National Practitioner Data Bank as appropriate
Manages expirables as appropriate
Organizes and maintains credentials files in the Medical Staff Office
Acts as a liaison between the medical staff and other departments of the hospital and providing assistance in the coordination of duties of the medical staff
Presents complete applications to the Credentials Committee and Medical Executive Committee for recommendation of approval of appointments and privileges
Maintains a working knowledge of the Medical Staff Bylaws, Rules and Regulations and applicable hospital policies to ensure the medical staff’s compliance with stated parameters
Is familiar with current DNV standards, State and Federal law pertaining to the medical staff, and applying them to the credentialing process as needed
Facilitates medical staff committee and department meetings as requested, which includes notification, drafting agendas, taking and drafting minutes; any follow up as required
Responds to inquiries from other healthcare organizations, interface with internal and external customers on a daily basis on day to day credentialing and privileging, and medical staff matters
Assures ER call schedules, and any changes, are distributed in a timely manner
Coordination of all provider disciplinary matters. Responsible for reporting on such matters to the Wyoming State Board of Medicine and the National Practitioner Data Bank, as appropriate
Must be free from governmental sanctions involving health care and/or financial practices
Performs a variety of highly responsible, complex and confidential administrative support functions involving the use of independent judgement and personal initiative.
Must be detail oriented and possess outstanding administrative and organizational skills, professional telephone skills and a strong customer service mindset and style
Maintains confidentiality and exercises sold judgement. Has the ability to communicate with people at all levels utilizing courtesy and discretion
Works independently and manages workload with minimal supervision and with a positive attitude
Is proficient at prioritizing/re-prioritizing duties on a continuing basis
Willing to work extended hours to complete tasks, adhere to deadlines, and when requested
Encourages cost savings for the department and organization
Complies with the hospital’s Corporate Compliance Program, including but not limited to, the Code of Conduct, laws and regulations and hospital policies and procedures
Other related responsibilities as required
Education: High school graduate. Minimum of two years business college or three years secretarial or related experience.
Licensure: Prefer certification offered by the National Association of Medical Staff Services (eligible after three years of on the job experience).
Experience: Previous experience working with a medical staff and medical staff activities in a healthcare organization desirable. Familiarity with medical terminology preferred (medical terminology class will be completed by coordinator during employment if not familiar with such terminology). Superior computer skills, including extensive knowledge of and experience using MS Office software (Word, Excel, PowerPoint and Outlook).
Essential Technical/Motor Skills: Ability to type 60 wpm with minimal errors. Possesses excellent writing, grammar and communication skills. Speedwriting or shorthand preferred. Must be able to operate computer, printer, FAX machine, adding machine, telephone system, typewriter and copy machine. Requires hand/eye coordination, legible handwriting, able to speak clearly, fine and gross dexterity.
Interpersonal Skills: Able to function independently, be flexible, and have personal integrity. Must relate well with patients, families, hospital staff, physicians, outside agencies and public. Must be able to apply strong judgment in dealing with a variety of situations and people.
Essential Physical Requirements: Sitting for long periods of time. Requires lifting, standing, stooping and carrying items weighing up to 20 pounds and speaking coherently on the telephone.
Essential Mental Abilities: Ability to edit, proofread and compose written materials and learn new software programs. Requires completion of tasks under deadlines and exposure to stressful situations. Able to comprehend medical terminology. Able to think quickly, handle various projects simultaneously with attention to accuracy, prioritization, detail, memory, problem solving, reasoning, ability to memorize routine assignments, computer mnemonics, all with little or no supervision.
Essential Sensory Requirements: Ability to read, write, and speak the English language clearly.
Exposure to Hazards: OSHA CATEGORY III. Identified job duties do not have any anticipation for contact with blood, contaminated body fluids or tissues.
Hours of Work: Normal business hours Monday through Friday; occasional evenings and weekends.
Employees working in healthcare facilities have the potential to be exposed to hazardous materials including: Hazardous Chemicals/Drugs, Waste Anesthetic Gases, Radiation, Latex, Biological Hazards, Respiratory Hazards and Ergonomic Hazards. See Hazardous Materials in the Workplace Policy.
Campbell County Health includes Campbell County Memorial Hospital, a 90-bed acute care, community hospital; Campbell County Medical Group with nearly 20 clinics; The Legacy Living & Rehabilitation Center long-term care center and the Powder River Surgery Center. We are certified as an Area Trauma Hospital by the State of Wyoming. Almost 80 physicians, physician assistants and nurse practitioners in over 20 specialties are committed to the well-being of patients near and far. Our physicians, nurses and staff are committed to giving everyone the very best experience possible.