This position has accountability for daily operations of the medical staff services department. Manages and supervises the functions of subordinate medical staff positions. Provides leadership and oversight for peer review, credentialing, and other required medical staff functions.
1. Supervises subordinate medical staff positions and monitors office functions, ensuring efficient and effective operations that meet the needs of both physicians and administrators.
2. Composes and reviews medical staff by-laws, rules, regulations, and other medico-legal matters for medical staff and management approval.
3. Manages the credentialing process for medical staff and allied health professionals. (with assistance from centralized CVO)
4. Assists staff in developing and maintaining effective communications and professional relationships between medical staff leadership and the medical staff at large.
5. Serves as an information resource to administration, physicians, and staff concerning bylaws, policies and procedures, and Joint Commission requirements. Consults with internal and external legal counsel regarding medical legal issues.
6. Assists in developing future direction and strategies for the development of medical staff. Assures that principles of process improvement are utilized within the medical staff organization.
7. Provides oversight of medical and allied health staff. May plan and monitor departmental budgets for medical staff services.
8. Gathers, analyzes and monitors utilization data to be used in the reappointment, peer review and quality improvement processes of the medical staff.
Must possess a strong knowledge of interpersonal relations and office administration as normally obtained through the completion of a bachelor’s degree in business, human relations, or related field.
Requires Certified Professional Medical Services Management certification; alternatively, must possess significant experience in medical staff services and obtain Certified Professional Medical Services Management certification within 2 years of transferring into this position.
Must possess extensive knowledge of hospital organizations, medical staff operations, policies, rules and regulations, regulatory agency guidelines and standards, as normally demonstrated through a minimum of 5 years experience in a medical staff services setting. Must possess managerial experience, preferably in a medical staff services setting. Requires experience interacting with physicians in highly sensitive situations. Must possess strong verbal and written communication skills. Requires astute judgment in human relations skills to interface and communicate in an articulate manner with medical staff, administrators, legal counsel and hospital personnel.
Requires the ability to work with common office software and equipment.
Internal Number: 0101
About Banner Desert/Cardon Children's Medical Center
We are one of the largest nonprofit hospital systems in the country.
We operate in seven states: Alaska, Arizona, California, Colorado, Nebraska, Nevada and Wyoming.
We have 23 hospitals and health care facilities.
We offer physician services, hospice and home care.
We are based in Phoenix, Ariz. Our address is 1441 N. 12th St. Phoenix, AZ 85006.
We provide more than $80 million a year in charity care.
Thomson Reuters Top 5 of Large Health Systems -2012
One of Top Ten of Integrated Health Networks
We are nationally recognized for our patient-safety efforts.
We employ more than 37,000 employees.
We offer a 55-bed simulation medical center to enhance health care provider training.