The Administrative Assistant III, Bilingual will serve a pivotal role providing staff support to both primarily the Health Center and the Department Leadership Team , and provide support on a daily basis for Patient Satisfaction initiatives. This position will perform the following on a daily basis: schedule and organize meetings , conferences and presentations ; manage calendars; act as receptionist; address departmental communication by responding to inquiries via email and phone ; prepare simple correspondence ; update budgets and review expense reports; maintain inventory; update and maintain department records ; assist with on-boarding new personnel ; monitor the credentialing process ; liaise with other departments and personnel ; and performs all other re l ated duties as assigned .
Maintains documents related to compliance with legal and regulatory bodies and the operation of the department.
Distributes copies of current and updated policies procedures , protocols, inter-agency agreements and directives to all departmental services .
Orients new hires to time and attendance requirements and departmental expectat i ons .
Assists in planning and maintaining the department budget and staffing.
Prepares documents related to the hiring process, including Requests to Hire, and candidate packets .
Completes purchase requis i tions and any other documents needed for equipment and reimbursements .
Adheres to the Cook County Health & Hospitals System (CCHHS) and departmental confidentiality policies related to patient care and sensit i ve activit i es , including personnel related actions .
Determines priority of work as assigned and completes assignments by intended target dates.
Completes clerical duties including answering the telephone, responding to correspondence , sorting and distributing the mail , filing , typing , and other clerical responsibil i ties as assigned .
Performs payroll functions for department, including the completion of payroll correction forms and maintenance of leave documents ; monitors time and attendance .
Maintains a database to monitor time and attendance , including tard i ness , dock time , FMLA use and missing punches for every department employee and contractor .
Submits requests for the repair and maintenance of office equipment for the department ; maintains a par stock of supplies for the department.
Performs other duties as ass i gned .
High School Diploma or GED is required (must provide proof at time of interview)
Three (3) years of prior experience providing administrative support to a department or member of management isrequired
One (1) year of experience with one or more of the following activities: scheduling events with multiple participants, timekeeping, updating records and reports, experience responding to basic email communications isrequired
Intermediate experience in Microsoft Office applications including Excel, Word, and PowerPoint is required. (Maybe required to pass a proficiency test .)
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of departmental and hospital policies/procedures
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Strong customer service and empathy skills
Demonstrates good computer and typing skills
Demonstrate good pho n e and email etiquette skills with strong response times
Demonstrate analytical and organizational , problem-solving , critical thinking , and conflict management/resolut i on skills
Demonstrate attention to detail , accuracy and precision
Ability to prioritize , plan , and organize projects and tasks
Ability to mult i -task and meet deadlines in a fast paced and stressful environment
Ability to adhere to department policies and standards util i zing best practices
Ability to maintain a professional demeanor and composure when challenged
Ability to function autonomously and as a team member in a multidisciplinary team
When applying for employment with the Cook County Health & Hospital System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To Take advantage of the preference a Veteran must:
Meet minimum qualifications for the position
Identify self as a Veteran on the employment application by answering "Yes" to the question, "Are you a Military Veteran?"
Attach a copy of their DD 214, DD 215, or NGB 22 (Notice of Separation) at time of application filing. Please note: If you have multiple DD 214's, DD 215's, or NGB 22's , please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department or Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER.
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER