:Feb 25, 2017, 12:59:00 AMFull-timeShift Start Time:8:30A.M.Shift End Time:4:30P.M.
Collective Bargaining Unit:AFSCME 1111 Health and Hospital SystemsPosting Salary:$18.479
:Health and Hospital Systems
JOB SUMMARY Integrated Care/Ambulatory Care Coordination
John H. Stroger Jr. Hospital
1901 West Harrison St.
Chicago, IL 60612
The Community Health Worker (CHW) works under the supervision of the Community Based Social Work Care Coordinator (CBSWCC) to support the provision of care coordination services for Enrollees who are community based.These services are offered at the patient's home, physician office, and/or hospital stay throughout the County of Cook.The CHW helps the Enrollee navigate the health care delivery system, advocates on their behalf and works to reduce barriers that interfere with the Enrollee's ability to successfully interface with their medical home provider. (MULTIPLE VACANCIES)
Completes health risk screening assessments by asking the Enrollee questions and documenting the response.
Provides education to Enrollees on ways to increase the benefits of health system interaction, i.e. call before medications run out, call medical home prior to going to the Emergency Department (ED) for non-life threatening issues, being prepared for provider visits.
Performs supportive tasks for members such as scheduling appointments, referrals to community based resources and directions on how to access services and care, follows up with the Enrollee to close gaps in care.
Works under direction of CBSWCC to link Enrollees to appropriate programs.
Supports efforts to locate Enrollees.This may include calling Medical Homes, pharmacies, driving by last known address to place outreach materials, conduct online search using white pages, contacting healthcare providers for updated demographic information, etc.
Utilizes health risk screenings to determine escalation to licensed clinical staff as determined by Care Coordination policy.
Calls patient discharged from ED to assess patient status and to support the ongoing provision of care.
Interfaces with payers to validate authorization for required services.
Completes all education activities/training as required by state or accreditation standards.
Provides education to Enrollees on self-management techniques for chronic conditions.
Participates in Interdisciplinary Rounds as requested.
Documents all activities in the Care Management System according to Care Management policy and procedure.
Retrieves documentation from outside care organization such as history and physical, discharge summaries, and medication list to support effective transitions of care.
Travels to the homes of Enrollees and their sites of care.
Consults information systems such as passport, managed care portals or care management systems to assess Enrollee eligibility for service.
Performs all duties assigned.
High School Diploma or GED is required (must provide proof at time of interview)
One (1) year of experience performing health risk screenings, providing health education or supporting linkages to community based resourcesfor a health care organization or community based social service agency OR previous work experience as a Community Health Worker OR completion of a Community Health Worker program is required
Valid Illinois Driver's license and mandatory vehicle insurance as required in the State of Illinois (In accordance with the Code of Ordinances of Cook County, Illinois codified through Ordinance No. 16-0692, enacted February 10, 2016 (Supp. No. 32) Sec. 2-673) is required
Bilingual in English/Spanish is required
Previous experience with software and computers, i.e. word processing, appointment scheduling, Microsoft Office is required
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Bachelor's degree from an accredited college or university
Graduate of a Community Health Worker (CHW) Program
KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Ability to track meetings, appointments and emails in Microsoft Outlook
Ability to effectively prioritize work
Ability to meet deadlines
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meetthe minimum qualifications for the position .
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, Are you a Military Veteran?
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing.Please note:If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date.Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11)or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status.Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan and Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE).Original credentialing documents must be presented at time of interview.
COOK COUNTY HEALTH AND HOSPITAL SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
Cook County Health & Hospitals System is a public worldwide leader in medical care, research and education. Mission-driven. Patient-focused. Team-based. At CCHHS, nearly 6,000 dedicated professionals — working in every medical and surgical specialty — collaborate to provide health and hope and healing to people from all walks of life.Respect — Whether on the front lines of patient care or support...ing the efforts of your colleagues and co-workers, the work you do at Cook County Health and Hospitals System will help to save lives. You are a valued member of the team.Growth — At Cook County Health & Hospitals System you’re encouraged to build on your strengths and career goals.Diversity — County Health & Hospitals System actively seeks to bring together individuals with diverse thoughts, ideas and backgrounds and to promote an inclusive environment that will generate innovation, greater job satisfaction and, most importantly, continually improved patient care.