GENERAL SUMMARY OF DUTIES – To strategically lead the credentialing shared services activities. Work collaboratively with Parallon Shared Services CEOs, CPC AVPs, well as Division offices and corporate departments to assure credentialing functions meet internal and external standards.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Lead the CPC management teams to assure that the CPCs operate in a manner that meets the established service levels and published governmental, accreditation, and audit requirements
Act as a proactive liaison between the CPCs, Division Executives, Hospital Executives, and corporate representatives
Maintain communication with regional CPC AVPs to assure standard and accurate processes are being maintained
Work with Parallon and corporate IT&S to assure that desired technology is delivered fully tested, within budget, and within scheduled timelines
Work with Parallon reporting department to meet growing demand for credentialing data and reports from facilities, divisions, group, and senior executive requestors
Serve as a central point of contact for audits, compliance reporting, and legal issues
Troubleshoot and resolved credentialing customer service and operational issues raised by hospitals, divisions, groups, and various corporate departments
Work with corporate recruiting and HCAPS/SSP to strive for maximum efficiencies with recruited and/or employed provider onboarding
Report regularly to VP of UR Parallon Business Solutions to confirm status of operations and compliance with all requirements
Responsible for the creation, modification, and compliance with CPC policies and procedures.
Assure all CPC policies and procedures are applied to CPC activities and take action, as needed, if improvement or issue resolution is required
Manage corporate credentialing shared services departmental including recruitment, hiring, process and application training, performance evaluations, coaching/counseling, and terminations
Establish, monitor, and report on corporate IT&S and operational budgets
BA/BS degree required
At least 7 years in health care experience required
Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade Parallon remains dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future.
As one of the healthcare industry’s leading providers of business ...and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized services in the areas of revenue cycle, purchasing, supply chain, technology, workforce management and consulting. We offer unmatched scale, infrastructure and access with more than 30 domestic and international facilities in the United States, the U.K., Mexico and China.
Back to top
National Association Medical Staff Services | 2025 M Street, NW Washington, DC 20036
phone: 202-367-1196 | fax: 202-367-2196 | email:email@example.com